Peach AI Account Alerts.
Peach AI is a software platform used by home service businesses. This page describes the text message program we use to notify our own business customers about activity in their Peach AI account. It is provided so that anyone — including mobile carriers and messaging compliance reviewers — can see exactly what the program does and how consent is collected.
Last updated: August 21, 2026
Who receives these messages
Only staff of a business that subscribes to Peach AI: the account holder, and any colleague they add — typically an owner, office manager, or dispatcher. We do not send messages to consumers or homeowners through this program, and we never obtain these numbers from a third party, a purchased list, or any source other than the account holder entering them into their own account.
What we send
Operational notifications about activity in the recipient's own Peach AI account. For example: a prospective customer started a booking request on the business's website and did not finish it, so the business can follow up quickly.
Sample message
Peach AI: Abandoned booking form for Acme Heating & Air. Jane D., (555) 555-0142, reached step 5 of 7, 4 min ago. View: app.usepeachai.com/dashboard Reply STOP to end alerts.
These are account notifications. We do not send marketing, promotional, or advertising content through this program, and we do not send third-party or affiliate content.
How recipients opt in
Text message alerts are off by default. To enable them, a signed-in account holder opens their notification settings in the Peach AI dashboard, enters a mobile number, and checks a consent box that is unchecked by default and is not required to use Peach AI. We then send a one-time verification code to that number, and alerts begin only after the code is entered. This confirms the person enrolling controls the handset.
The consent checkbox reads, in full:
By checking this box, you agree to receive operational text message alerts from Peach AI at the number provided — notifications about activity in your Peach AI account, such as a customer who started a booking request on your website and did not finish it. These are account notifications, not marketing: Peach AI will never send you promotional text messages through this program. Message frequency varies with your account activity. Message and data rates may apply. Reply STOP to unsubscribe at any time, or reply HELP for help. We will never share your mobile number or opt-in data with third parties or affiliates for marketing or promotional purposes.
We record who gave consent, the exact wording shown, and the date and time it was given.
How recipients opt out
Reply STOP to any message to unsubscribe immediately. Reply HELP for help. A number can also be removed at any time from the same notification settings screen. We honour a STOP request for that number permanently — including if the number is later added to an account again — until the recipient opts in once more.
Message frequency, rates, and privacy
- Message frequency varies with account activity.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- We will never share your mobile number or opt-in data with third parties or affiliates for marketing or promotional purposes.
Our Privacy Policy at usepeachai.com/privacy and Terms of Service at usepeachai.com/terms apply to this program. The Privacy Policy section “Text Messages and Mobile Opt-In Data” describes how mobile numbers and consent records are handled.
Contact
Questions about this messaging program can be sent to support@usepeachai.com.