The receptionist that never misses a call.
Peach answers every call and text the moment it lands — day, night, or mid-rush — qualifies the job, and books it straight onto your CRM schedule. An AI receptionist built for home services, tied to the ad click that drove the call.
Every missed call is a booked job going to the competitor who picked up.
On a demand wave — a heatwave, a cold snap, a burst-pipe morning — calls stack up faster than your CSRs can answer them. The ones that hit voicemail don't leave a message; they dial the next contractor. After hours, the whole night's demand leaks away. An AI receptionist closes that gap: it answers on the first ring, every ring, and turns the call into a ticket instead of a missed opportunity.
Voice and SMS, answering the moment demand lands.
AI Voice Agent
Answers live in a natural voice, qualifies the job, captures the address and symptom, and books the slot — or routes a true emergency straight to your on-call line. Overflow and after-hours calls never hit voicemail again.
AI SMS Agent
Missed calls trigger a recapture text within 60 seconds, and web leads get an instant reply. The conversation qualifies and books over text — where most homeowners would rather talk anyway.
What an AI receptionist built for home services does.
Answers the 50th simultaneous call as fast as the first. After-hours, weekends, and holiday rushes are covered without staffing for the peak.
Branched questions per service line capture exactly what the tech needs — symptom, equipment, urgency, access — so the ticket arrives ready to dispatch.
Writes the job into ServiceTitan, Jobber, or HouseCall Pro against live availability, so the slot it offers actually exists.
Real emergencies and high-value calls route to a human on your team by rule. The AI handles the routine; people handle the exceptions.
Every answered call carries the ad click, keyword, and campaign that produced it — straight into the attribution loop, not a black box.
Trained on your service area, pricing rules, and booking policies. It sounds like your front desk, not a generic call center.
Figures are representative of operator results across HVAC, plumbing, and electrical. Your numbers depend on call volume and service mix.
Trade-specific intake, not a generic script.
The receptionist asks the questions your trade actually needs — then books into the same schedule your techs run on.
Run another trade? See the industry hubs for HVAC, plumbing, and electrical.
The answered call is only half the loop.
Every call the receptionist answers carries the ad click that produced it. Pair it with call tracking & dynamic number insertion to trace each booked job back to the campaign and keyword, and your spend optimizes on revenue instead of form fills.
AI receptionist, answered.
What is an AI receptionist?+
An AI receptionist is software that answers your inbound calls and texts automatically — in a natural voice or over SMS — qualifies the caller, answers common questions, and books the job into your scheduling system. Peach's AI receptionist is built specifically for home services, so it understands trades, urgency, and dispatch instead of reading from a generic script.
Does it replace my CSRs?+
No. It removes the switchboard work — after-hours calls, overflow during a rush, missed-call recapture — so your CSRs spend their time on the conversations that actually need a human. Most operators start with after-hours and overflow, then expand coverage from there.
Which CRMs does it book into?+
ServiceTitan (full bidirectional sync), plus HouseCall Pro and Jobber. The AI reads live availability so the slot it offers a customer is a slot you can actually staff.
How is this different from a generic AI receptionist software?+
Generic tools answer the phone. Peach answers the phone, books the job against real capacity, and ties the call back to the ad click that produced it — so the same system that captures the demand also tells you which marketing dollars created it.
Stop sending demand to voicemail.
Book a 30-minute walkthrough and hear the AI receptionist answer, qualify, and book a job live — on your trade, in your service area.