Online booking that fills the schedule, not the callback queue.
Customers book directly onto your ServiceTitan schedule from your website or by SMS. Live availability, trade-aware questions, and every booking arrives with its source attached.
All the tools you need for a fuller schedule
Three channels, one schedule
Web form and SMS drop into the same ServiceTitan schedule with the same job structure. Customers can finish a booking by replying to a missed call. Your CSRs walk in to a full schedule.
Book a walkthroughReal-time slot validation
Slots reflect live technician capacity at the moment of booking. Double bookings are blocked at the API level. If capacity changes after the fact, the system handles reschedule confirmations automatically.
Book a walkthroughAbandonment recapture, on autopilot
Every abandoned booking form and every missed call is followed up by an AI SMS conversation that handles objections, answers basic questions, and books the slot. 35–45% of those leads convert back into booked jobs.
Book a walkthroughWhat changes once bookings land themselves
Customers fill out a form, wait for a callback, and forget. Industry online conversion sits at 10–20%, which means roughly 80% of the traffic you paid for never books. Your CSRs spend the day chasing leads instead of closing them, and the ones who don't answer the callback are gone. SMS intake makes it worse when it lives in a separate inbox from the form.
Cost per booked job falls.
$332 → $143 at Copeland Home Services, over 90 days. Ad spend stops buying form fills and starts buying jobs that made it onto the schedule.
Conversion stops leaking.
80% of contact form leads never book on a contact form. Live availability and trade-aware questions close that gap.
Home services operators run their front door on Peach AI
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The leads that would have ghosted, booked anyway.
Every abandoned booking form and every missed call gets an AI SMS follow-up that handles objections, answers the basics, and takes the slot.
Stories from the operators running it
HVAC, plumbing, and electrical teams using online booking as the front door.
We cut our cost per booked job by 58% in 30 days. Our CSRs could finally focus on operations and dispatching instead of chasing tire kickers.
Online booking conversion went from 14% to 63% inside 60 days. Same traffic, same spend, completely different outcome.
Our missed-call recovery alone paid for Peach in the first month. The CSR alerts and automated texts pulled jobs back that would have just disappeared.
Quotes representative of operator feedback across HVAC, Plumbing, and Electrical verticals.
Frequently asked questions
Billing, onboarding, and what happens once you connect your CRM.
Typical onboarding is two to three weeks. Most of that is configuring trade-specific question flows and mapping them to your existing ServiceTitan job types. Implementation is hands-on from our side.
See it running on your own schedule.
Thirty minutes, your numbers, your CRM. We'll show you where the bookings are leaking and what the loop looks like once it's closed.