A plumbing answering service for the calls that can't wait till morning.
Peach answers your plumbing calls when the office is closed, and during the day once a call has rung about 20 seconds: the main line backing up, the leaking water heater, the drain that's been slow all week. It sorts urgent work from routine, books the job into ServiceTitan or Housecall Pro against live availability, and hands the caller to your team when they ask for a person.
Hear it book a job in your trade
“My water heater is leaking all over the garage.”
It’s a demo line, so go ahead and book. No truck is coming.
Home service operators already running on Peach
From slow drains to burst pipes
Urgent or routine, sorted up front
Active leak, sewage in the house, no water at all: the first questions separate urgent from routine, so a flooded basement doesn't get booked like a running toilet.
Freeze-night coverage
When a hard freeze splits pipes across town at 2 AM, the office is closed and Peach is the one answering. Callers get triaged and booked instead of leaving a voicemail nobody hears until 7.
Drain or main line, sorted
One slow sink or every drain in the house? Intake separates a routine clog from a main-line problem, so your dispatcher can send the jetter truck instead of a service van.
Written straight into your FSM
Jobs land in ServiceTitan or Housecall Pro against live availability, so nobody re-keys a message pad at 7 AM. On Jobber the request goes to your office, because Peach can't read a Jobber calendar.
Gas smell or rising water gets 911
A caller who smells gas at the water heater, or whose flooding is reaching the meter, is told to hang up and call 911 or their utility. Peach doesn't book it and doesn't keep them on the line.
LSA and Google calls credited
Tracked calls keep their source, and Peach matches them to jobs in your CRM by phone number. Conversions go back to Google Ads and Meta in a daily batch, so the channel that rang the phone gets the job.
How it works for plumbing shops
A main line backing up, on the schedule before you hear about it
Water comes up through the shower drain, and an hour later the toilet starts doing it too. Peach asks what your dispatcher would ask: is more than one fixture backing up, is anything overflowing onto the floor, do you know where the cleanout is? Two fixtures at once reads as a main line, so it books tonight's sewer visit into ServiceTitan or Housecall Pro with the cleanout location on the ticket. Your plumber leaves with a job, not a message slip.
Answered at 9:12 PM, transferred when the caller wants a person
Your office closes and Peach takes the line, so the 11 PM water heater leak gets triaged and booked instead of sitting in voicemail. During open hours it only steps in after a call has rung about 20 seconds, so your CSRs keep the calls they can reach. Ask for a human, or open with a billing question or a complaint, and the call goes to your team, with a backup number behind it.
Three minutes, and the water heater job is spec'd
An AI call averages about three minutes against eight for a CSR, because nothing waits on hold. Tank or tankless? Gas, electric, or propane? How old is the unit, and is it in the garage, the attic, or a closet? Those answers land on the job in your FSM, and the recording, transcript, and summary sit in your dashboard for whoever dispatches it in the morning.
Average call length
Real numbers from shops on Peach
Figures provided by the operators.
More Peach for plumbing shops
Pick the plan that fits your shop
Every plan comes with a 14-day free trial, and annual billing gives you 2 months free.
For turning website visitors into booked jobs.
- The AI booking form for your site
- Books onto ServiceTitan or Housecall Pro
- Source and UTM kept on every booking
- Booked-job analytics
- Alerts for unfinished bookings
- $50 a month in usage credits
For shops spending on ads that want a lower cost per booked job.
- Everything in AI Booking Engine
- Booked jobs sent back to Google Ads
- Meta lead events for bookings from Meta ads
- Text recovery for unfinished bookings
- Cost per booked job by campaign
- $150 a month in usage credits
For shops that want every call and quote working too.
- Everything in Growth Engine
- AI voice agent that answers and books calls
- Smart quoting and Second Opinion
- Call tracking numbers
- Capacity planning
- $300 a month in usage credits
From operators running Peach
“Peach showed us the number we didn't know we were missing. Our agency was optimizing for leads. Peach showed us we were leaving booked jobs on the table every single week.”
“I never thought we would get going this fast, it is incredible.”
“Our missed-call recovery alone paid for Peach in the first month. The CSR alerts and automated texts pulled jobs back that would have just disappeared.”
Plumbing ai answering service questions
It answers a plumbing company's phones when the team can't: overnight, on weekends, and while every CSR is on another line. Most traditional services record the caller's name and problem and send you a message. Peach is an AI answering service for plumbers that goes further. It asks about the leak, drain, or water heater and books the job into ServiceTitan or Housecall Pro against live availability.
Call it with a backed-up drain.
In a live demo we set Peach up on your service area and booking rules, then phone in a sewer backup and a leaking water heater. You'll hear how it triages each one and see the jobs land in your FSM.
14-day free trial on every plan